HomeLoyalty Club

Know your regulars by name, size and style.

One customer profile across stores and website, with points, tiers, sizes and favourite styles. Send WhatsApp offers to members who opted in, and see which offers bring them back.

Customer profile WhatsApp opt-in
Priya S.
Gold member since 2023 · Narwana and website
Points balance2,480
Visits this year11
Usual sizesMUK 5
LikesEthnic, block prints
Offer preview
Hi Priya, the new block print kurtas are in at Narwana in your size M. Your 2,480 points are worth ₹248 this week. Reply STOP to opt out.
Sent only to members who opted in.
1 profile
across stores and website
Points and tiers
set by your own rules
Opt-in only
WhatsApp and SMS offers
Per offer
returns and revenue tracked
Loyalty Club

A club worth joining

Single profile

Purchases from every store and the website on one profile, found by phone number.

Points and tiers

Earn and burn rules, tier upgrades, birthday and anniversary rewards.

Sizes remembered

Usual sizes and fits are saved so staff can suggest pieces that fit.

WhatsApp offers

New arrivals in their size and points reminders, only to members who opted in.

Segments

Group members by store, category, spend, last visit or size.

Offer results

See visits, bills and revenue from each offer, not just messages sent.

How it works

From first bill to regular

Join

Phone number at the counter, with consent recorded.

Earn

Points on every bill in store or online.

Hear

Offers in their size, if they opted in.

Return

Points redeemed, visit tracked, offer measured.

At the counter

Staff greet regulars like regulars.

Enter a phone number and staff see the tier, points, usual sizes and last purchases, so they can suggest what fits.

  • Last five purchases
  • Saved sizes and fits
  • Points value shown in rupees
Offers

Messages that bring shoppers in.

Send new arrivals in a member size, festive offers by store, and points expiry reminders, then see who came back.

  • Templates for new arrivals
  • Store-level campaigns
  • One-tap opt-out on every message
Our promise

Loyalty shoppers can trust.

Members join because they want the points and offers. They should be able to leave just as easily.

  • Offers go only to customers who opted in, on the channel they chose.
  • Every message carries a one-step opt-out that takes effect at once.
  • Prices and discounts are shown honestly. No fake "original price" markups.
  • Customer data is encrypted and never sold.
Questions

About Loyalty Club

Can we import our existing members?
Yes. Import members, points balances and tiers from your current system or a spreadsheet.
How do customers opt out?
Every message includes a one-step opt-out. Staff can also record it at the counter, and it applies at once.
Do points work online too?
Yes. Members earn and redeem on the website with the same balance.
At the counter

Book a demo for your stores.

Bring one style that keeps selling out. We will load it with your stores and show where its sizes are sitting today.

Your demo bill

Live walk-through, 30 minIncluded
Your styles loadedIncluded
Size and stock checkIncluded
Barcode import planIncluded
Total$0.00

Thank you. Please visit again.